Exchange & Return Policy
Contact us within 3 days of receiving your order in case of any damage, wrong item, or missing pieces. We require a full unboxing video of the parcel with the issue visible, without any pause or cut.
No exchange, return, or refund on personal dislikes.
The product which is shown on the website are inspirational of the og ones
We understand that preferences vary and do our best to cater to different tastes.
For exchanges, we need the parcel in its original condition to proceed
Video Verification:
A 360-degree unboxing video is mandatory for damaged, wrong, or missing items in case of exchanges.
Report the issue within 24 hours of receiving the parcel.
Exchange Process:
The product must be returned in its original condition, with all tags, packaging, and accessories.
Once we receive the returned item and verify the issue, we will initiate the replacement process. Replacement or exchanges will be "delivered" within 7-10 working days
No exceptions will be made to this policy.
RTO (Return to Origin):
In the case of RTO, customers must cover RTO and reshipping fees.
No refund will be provided under any circumstances.